Restaurant Staff Training
DINERS COME BACK FOR THE SERVICE, NOT JUST THE FOOD
In the realm of hospitality, prioritizing exemplary service for your clientele is paramount. Whether your establishment is a cozy BBQ joint or an esteemed fine dining restaurant, the quality of service often surpasses even the culinary offerings. Equipping your staff with the skills of fine dining service not only enhances the dining experience but also fosters a sense of care and respect for every guest.
Mastering the nuances of service ensures that your team can anticipate and meet the needs of diverse clientele. This proficiency guarantees that patrons depart feeling valued and esteemed, fostering a reputation that encourages repeat visits and positive word-of-mouth recommendations.
Consistency in service is the linchpin of guest satisfaction, and proficiency in dining etiquette elevates the expertise and value of your servers. Investing in staff training is not just a cost-saving measure; it's an investment in the reputation and success of your establishment.
Serving Skills
Ensuring your servers are well-versed in handling any situation is essential for cultivating repeat customers and increasing their gratuities. Service, indeed, is akin to an art form. Each server serves as a reflection of the establishment, and their consistent attention to detail and adherence to protocol distinguish your venue as the premier destination for diners, time and again.
Providing comprehensive training for your servers not only enhances their skills but also garners appreciation from both the staff and the guests they serve. Investing in their development not only benefits your team but also contributes to the overall satisfaction and loyalty of your diners. (and yes we know, the server is serving the salad to the right of the client -just for this photo - but food is always served on the left (when possible) and taken away from the right...we know you caught that!!)
the devil is in the details
Keep in mind, the bottle should never encroach beyond the edge of the table, and avoid reaching across or in front of guests. When pouring liquids, always approach from the right side. And remember, when handling wine glasses, grasp the stem, never the bowl. Familiar with the anatomy of a glass? It comprises the bowl, stem, and foot. Now, you're in the know!